Expert legal advice for a problem at work
"I really appreciated your advice, particularly in the hearing in what was a long and tiring day for everyone."
What is the employment law support service?
The Employment Law Support Service was formerly known as the Professional Advice Line (PAL)
The Employment Law Support Service (ELSS) provides employment law advice for employees.
Employment law is complex and it can feel very lonely if an issue arises and you need support. Our trade union legal experts are here to help you.
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At ELSS we are on your side. Our trade union employment law specialists are backed by an experienced team of employment lawyers who in the last year alone, have recovered over £3 million in damages for personal injury claims.
ELSS provides trade union representation for non union members, in non-unionised workplaces.
We can offer specialist advice and support if you have a problem at work. We can provide a qualified trade union representative at work meetings - something most employment solicitors can not do.
We specialise in providing legal advice on issues such as:
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Why use the ELSS service?
ELSS is designed specifically for people who do not already have the support of a trade union and working in a non-unionised workplace.
We act ethically and will advise you if we don't think we can help you, without charging you.
We differ from online and High Street solicitors who may not deal regularly with employment cases and do not have the right to represent you in your workplace, for example at a grievance or disciplinary hearing.
ELSS offers immediate expert advice from advisors with specialist experience in workplace issues who can also represent you in workplace hearings.
"Your advice and support was really useful in playing back to the employer many points that absolutely highlighted the indefensiveness of the allegations made."
What support can I get?
Our support packages are outlined below, please submit a contact form or call us on 020 3292 0367 to discuss which package is most suitable for you.
When you sign up for our service you will receive 15 minutes triage telephone advice from one of our advisors to assess your situation.
Initial advice package
£195
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2-3 hours of an experienced advisor's time.​
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We'll discuss your employment situation and suggest the best course of action for your case.
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Your advisor will be a professional with years of expertise working in employment law.​
Further advice package
£570
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In-depth guidance and support on your employment situation from a dedicated advisor.
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We'll run through a strategy for handling your case based on sound knowledge of employment relations.
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We'll review all relevant documents and provide you with verbal and written advice on your situation.
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We'll engage with your employer on your behalf and provide assistance on drafting relevant letters to your employer or other third parties as required.
Formal representation package
£970
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All the advice listed in the advice and support package.
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Trade union representation at one formal meeting with your employer.
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As trade union officials, our advisors are uniquely placed to provide you with representation at formal meetings in your workplace.
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Advice on ACAS early reconciliation process if applicable to your case
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Representation at additional meetings will be charged at a further £400 per meeting.
Settlement agreements
In addition to the advice packages listed above or as a standalone service our experienced advisors can provide comprehensive settlement agreement legal advice.
The cost of providing legal advice depends on the complexity of the settlement agreement but is usually paid for by the employer.
"I contacted ELSS with a very stressful situation at work involving discrimination and harassment. It was clear that my representative was very knowledgeable and he was very supportive throughout the process, attending all my grievance and appeal hearings.
"My employer has agreed to settle the case out of court. I would highly recommend the services of the ELSS team."
Get in touch
This service is for employees who do not have access to a trade union in their workplace.
If you are eligible for our support we will connect you with an ELSS advisor who can chat to you about the service without any obligation.
If you decide to go ahead you’ll be asked to provide some basic information about your circumstances to ensure that you are provided with relevant advice and that we can support you with your problem.
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Call us on 020 3292 0367
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